Privacy Policy

Effective Date: June 7, 2025

Permit Bestie LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit permitbestie.com or communicate with us, including via SMS/text messaging.

1. Information We Collect

  • Name, email address, phone number, and contact details you provide when requesting services
  • Business and project information necessary to provide permit expediting services
  • Records of communications with us, including SMS messages and emails
  • Basic website usage data such as browser type and pages visited

2. How We Use Your Information

  • To provide and improve our permit expediting services
  • To communicate with you about your projects and service updates
  • To send SMS messages you have consented to receive
  • To respond to inquiries and provide customer support
  • To comply with legal obligations

3. SMS / Text Messaging

By providing your phone number and opting in, you consent to receive SMS communications from Permit Bestie LLC. These messages may include project status updates, appointment reminders, and service-related notifications.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at projects@permitbestie.com.

We do not sell, share, or disclose your phone number or SMS opt-in data to third parties for marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share it only with trusted service providers who assist in operating our business (bound by confidentiality obligations), or when required by law.

5. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

6. Your Rights

  • Access or correct the personal information we hold about you
  • Request deletion of your personal data
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of marketing emails via the unsubscribe link

7. Security

We use industry-standard measures to protect your information from unauthorized access or disclosure. No method of internet transmission is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

Permit Bestie LLC
2591 Dallas Parkway, Suite 300
Frisco, Texas 75034
Website: permitbestie.com
Email: projects@permitbestie.com